Last Updated: January 2026

At uRadical, we are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains what information we collect about you, how we use it, and what choices you have.

Data Controller

uRadical Ltd is the data controller responsible for your personal data. Our contact details are:

What Information Do We Collect?

We may collect the following types of information about you:

• Personal information, such as your name, email address, and phone number (when you contact us or subscribe to our newsletter).
• Information about your browsing activity on our website.
• Information about your device, such as your IP address, browser type, and operating system.

How We Collect Your Information

We collect information through:

• Contact form: When you submit an enquiry via our website.
• Newsletter signup: When you subscribe to our mailing list (powered by Mailchimp).
• Analytics: We use Google Analytics to understand how visitors use our website.

Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: For marketing communications and newsletter subscriptions.
• Legitimate interests: For website analytics and improving our services.
• Contract: To respond to your enquiries and provide requested services.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide you with services you request.
• To improve our website and make it more user-friendly.
• To send you marketing communications, only if you have given consent.
• To analyse the usage of our website with Google Analytics.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

• Contact form submissions: Retained for up to 2 years after your last interaction with us.
• Newsletter subscribers: Until you unsubscribe or request deletion.
• Analytics data: Retained for 26 months in accordance with Google Analytics settings.

Sharing Your Information

We may share your information with the following third-party service providers:

• Amazon Web Services (AWS): Hosts our contact form processing.
• Mailchimp: Manages our newsletter subscriptions.
• Google Analytics: Provides website analytics.

We may also share your information:

• To comply with legal or regulatory requirements.
• To protect our rights and the rights of others.

International Data Transfers

Some of our third-party service providers (including Google, AWS, and Mailchimp) are based in the United States. When we transfer your data outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner's Office.

Cookies and Other Tracking Technologies

We use cookies and other tracking technologies to improve your experience on our website. We will ask for your consent before placing non-essential cookies on your device.

Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right of access: Request a copy of the personal data we hold about you.
• Right to rectification: Request correction of inaccurate personal data.
• Right to erasure: Request deletion of your personal data.
• Right to restrict processing: Request limitation of how we use your data.
• Right to data portability: Request transfer of your data to another organisation.
• Right to object: Object to processing based on legitimate interests.
• Right to withdraw consent: Withdraw consent at any time for consent-based processing.

To exercise any of these rights, please contact us at info@uradical.io.

Right to Lodge a Complaint

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Website: ico.org.uk
Helpline: 0303 123 1113

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at info@uradical.io.